The Office will be open Monday to Friday 0730 to 1600
Account & Regular Customers:
Please email your requests (if you ring you will still need to do the following) and provide:
- Your full name
- Your full address
- A scan of an identity – utility bill or photo id (the name and address must be the same)
- Site Address of where the item is going
- Phone Numbers
The above will ensure that there is minimal contact on collection or delivery
- You must declare if you /or any one has been exposed to COVID19 – we all have a responsibility to ensure we do our best to stop the spread.
- Collection / Off hire at Unit 21, Olympus Business Park, Kingsteignton on day agreed
- Please endeavour to bring someone if you will need help loading and /or loading
- Please do not enter the office – stay behind the barriers (the outside ones). We will come out to you.
- If you are a new customer please display your ID.
- The item will be placed in the neutral zone – the touch areas will be sprayed with Anti Viral spray.
- On off hire please ensure all machines are wiped down (with a detergent based solution at worst) before taken off site and again when you arrive at our unit on the touch areas.
- Please note that it is the customer’s responsibility to ensure that thy are following the Government guidelines in making the booking.
We are only able to offer a kerb side delivery / collection (unless specifically pre-agreed). On off hire please ensure all machines are wiped down (with a detergent based solution at worst) – you will be required to make a declaration that this has been done.
Thank you for consideration and understanding at this time.